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Customer Support:

Email: [email protected]

Frequently Asked Questions (FAQ): Before contacting us, we recommend reading our FAQ. You may already find answers to your questions there.

Technical Support: If you have any technical questions or issues, our technical team is available to help.

Our mission is to provide you with the best possible service. We look forward to assisting you with any concerns.

Best regards, Your curlynovaDE team

Can I use the Airstrait™ on dry and wet hair?

Yes, the Airstrait™ is a hair straightener and hair dryer in one. Use it in wet mode to dry wet hair. Or freshen up your style in dry mode.

The Airstrait™ features “wet” and “dry” styling modes, as well as a “cool shot.” In wet mode, there are three heat settings: 80°C, 110°C, and 140°C. In dry mode, you can choose between 120°C or 140°C, plus an additional “boost.” There are two speed settings: low flow and high flow, as well as a cold shot and root drying mode. The cool shot sets the style with cool air.
Yes, the Airstrait™ automatically enters standby mode after five minutes of inactivity if the plates are open, or after three minutes if the plates are locked. The display will turn off, and you’ll need to press the power button to turn the device back on.
The Airstrait™ hair straightener is designed for the voltage of the country of purchase. This voltage is the voltage that will work best for the device. Since voltage varies from country to country, please refer to the “Warranty” section of the user manual for instructions on how to use it.

To ensure optimal performance, the Airstrait™ requires regular maintenance. We recommend cleaning the filter at least once a month. A notification will appear on the display when it’s time to clean the filter.

How often should I clean the filter?

To ensure optimal performance, your Airdry™ hair dryer requires regular maintenance. We recommend cleaning the filter at least once a month. Wipe dirt off the outer filter sleeve and inner filter grille with a soft, dry cloth.

Hold the attachment on top of your head until your hair is attracted. Then slowly guide it down your hair without applying pressure.
What is the Airwrap™ Multi-Styler-Dryer?

The Aiwrap™ is a revolutionary and creative multifunctional hair styler! With its innovative attachments, it’s suitable for all hair types!

Right of return!
Good news! We offer all our customers a 14-day money-back guarantee. So you can get 100% of your money back within 14 days of receiving the product. Happy shopping!
We currently need approximately 2-3 business days to prepare your package for shipping. Once this is done, you can expect your package approximately 3-5 business days later. Shipping is completely free. Returns are also completely free and very easy. Just contact us via Contact/Help, provide us with your order number, and we’ll send you a shipping label that you can use to return the product to us. The money will then be transferred to you immediately!

Delivery usually takes 7-12 working days.

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